Customer Service
Learn customer service best practices, whether you're a customer service professional, manager, or work with customers in your career. Acquire skills in communication, contact centers, CRM software, and more.
2,262 results for "Customer Service"
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1h 22m
Customer Service Foundations
By: Jeff Toister
Course
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54m
Working with Upset Customers
By: Jeff Toister
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54m
Serving Customers Using Social Media
By: Leslie O'Flahavan
Course
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48m
Phone-Based Customer Service
By: Jeff Toister
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1h 6m
Writing Customer Service Emails
By: Leslie O'Flahavan
Course
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49m
De-Escalating Intense Situations
By: Myra Golden
Course
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33m
Creating Positive Conversations with Challenging Customers
By: Myra Golden
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1h 12m
Customer Service Leadership
By: Brad Cleveland
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27m
Building Rapport with Customers
By: Myra Golden
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39m
Customer Service: Handling Abusive Customers
By: David Brownlee
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2h 12m
Customer Service Mastery: Delight Every Customer
By: Chris Croft
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2h 14m
Access: Building a Sales Database
By: Laurie Ann Ulrich
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36m
Leading a Customer-Centric Culture
By: Jeff Toister
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31m
Customer Service in the Field
By: Noah Fleming
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43m
Innovative Customer Service Techniques
By: Jeff Toister
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1h 15m
Salesforce for Marketers
By: Christopher Matthew Spencer
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32m
Customer Service: Problem Solving and Troubleshooting
By: Noah Fleming
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29m
How to Get Great Customer Service
By: Jeff Toister
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1h
Managing a Customer Service Team
By: Jeff Toister
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16m
Listening to Customers
By: Noah Fleming
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