Learn how to communicate, involve, empower, recognize, reward, resolve, monitor, and adapt your stakeholder engagement strategy during organizational change.
Learn how to ask for, receive, act on, give, and improve your feedback skills as a product manager with your mentor or coach.
Learn how to estimate the time and cost of your projects more accurately and effectively using different methods and techniques, such as top-down, bottom-up…
Learn the key elements of a business capability map and how to create one. Align your functions with your strategy and optimize your resources.
Learn what design thinking is, how it can benefit your creativity and innovation skills, what are some of the challenges of using it, and how to use it effectively.
Learn how to use value proposition design to identify and validate new business opportunities and markets, and how to communicate and adapt your offer effectively.
Learn what hypotheses and assumptions are, how to formulate them, and how to test and validate them with different market research methods.
Learn how to balance security and creativity in your innovation process by protecting your intellectual property and data during prototyping and testing.
Learn how to keep your scenarios fresh and useful by identifying key indicators, setting up a monitoring system, and reviewing and revising your scenarios regularly.
Learn how to find and use different types of proposal benchmarks, apply best practices and tools to compare your proposals objectively, and use the results to…
Discover some effective ways to keep yourself updated and informed on the latest trends and developments in meeting facilitation. Learn from online sources…
Learn how to balance flexibility and rigidity in contract management for different types and sizes of contracts. Follow these five steps to optimize your contract…
Learn how to document and share the lessons learned and best practices from your change management plan in six steps. Improve your change management skills and…
Learn how to define risk governance and oversight in your organization, and what benefits they can bring to your risk management strategy.
Learn how poor or incomplete project documentation can affect your project quality, budget, timeline, reputation, and learning, and how to avoid it.
Learn how joint ventures can help you access new markets and customers, leverage complementary skills and assets, reduce costs and risks, and innovate faster and…
Learn the best practices for developing a multiple project coordination curriculum that can help you and your team manage multiple projects effectively.
Learn how to engage and empower your frontline staff to become culture change agents and advocates with these tips and strategies. Create a culture of innovation…
Learn how to manage the trade-offs between productivity, quality, and customer satisfaction with strategies and examples from productivity improvement case studies.
Learn how to cultivate a culture of innovation and collaboration in your team with these six tips from a strategic leadership expert.
Learn how to communicate effectively with regulators and authorities in turn around situations. Get tips on how to build trust, tailor your message, manage issues…
Learn about five common data quality issues that affect performance reporting and how to prevent them with best practices for data quality management.
Learn how to optimize your omnichannel contact center operations by understanding your customer journey, forecasting and scheduling your agents, training and…
Learn how to develop and maintain a stakeholder register and a stakeholder management plan for effective stakeholder analysis and engagement.
Learn how to identify, update, communicate, and monitor changes in scope, schedule, or resources that affect your EVM baseline plan and metrics.
Learn how to test and validate your business process maps and automation solutions using best practices and tools. Improve your workflows, efficiency, and quality.
Learn how to use agile, critical chain, Monte Carlo, earned value, and critical success factors to improve your project management and scheduling skills.
Learn how to leverage the benefits and overcome the challenges of working in a remote and distributed team with these tips and best practices.
Learn how to promote and advocate for corporate social responsibility (CSR) in your industry and sector with these tips on CSR goals, engagement, communication…
Learn how to handle customer complaints or feedback in a way that reflects your culture and improves your customer service. Discover four steps to handle customer…
Learn how customer service culture can help you create a customer-centric organization that satisfies and retains your customers. Discover the benefits, challenges,…
Learn how to troubleshoot and resolve BPO technology and tools problems and errors with these tips and steps. Improve your BPO service efficiency and quality.
Learn how to find the best mentor or coach for your career development. Discover tips on identifying your needs, researching your options, evaluating your fit, and…
Learn how to find the best workflow management tool for your team by defining your needs, comparing different options, and testing the tool with your team.
Learn some of the best sources and methods for measuring customer satisfaction for benchmarking.
Learn how to design, implement, analyze, and improve a board feedback process that supports continuous improvement and learning for your organization.
Learn how to deal with confidentiality and privacy issues when working with sensitive client information as a strategic consultant.
Learn how to use storytelling and data visualization techniques to showcase your team's results and impact in a clear and convincing way.
Learn how to evaluate and enter new markets or regions with your product or service.
Learn practical tips and strategies to deal with changes in scope, budget, timeline, resources, expectations, and risks in your projects.
Learn about the six areas of key evaluation questions you need to consider for a systematic and useful program evaluation.
Learn how to negotiate a JV agreement that protects your interests and fosters a successful partnership. Follow these tips on defining objectives, conducting…
Learn about the common types of forecasting methods, their advantages and disadvantages, and how to select the best one for your business scenario.
Scope creep can ruin your projects. Learn about its common sources and how to prevent or manage them with these tips.
Learn how to handle the most common issues that might affect your consulting resume and cover letter, such as lack of experience, career change, employment gap, low…
Learn about the emerging trends and innovations that can help you plan, execute, and control multiple projects more effectively and efficiently.
Learn how to create a positive and productive culture change journey by building trust and collaboration among all stakeholders with these tips.
Learn how to measure and improve your transition outcomes by collecting and analyzing stakeholder feedback. Follow these tips and methods to assess stakeholder…
Learn how to acknowledge, seek feedback, reflect, apologize, implement, and celebrate your conflict resolution mistakes and failures.
Learn how to define, use, communicate, act on, and monitor engagement metrics for your team. Boost their performance, well-being, retention, and loyalty.
Learn how to set up and run a periodic review system for inventory replenishment. This method can help you reduce inventory costs, avoid stockouts, and simplify…
Learn how to communicate the value of internationalization (i18n) to clients, using concrete examples, addressing challenges, and highlighting opportunities.
Learn about the main challenges and risks of implementing blockchain in digital transformation, and how to overcome them.
Learn how to foster a culture of learning and continuous improvement from stakeholder feedback and evaluation in your projects, programs, or initiatives.
Learn practical tips and best practices to handle challenging situations and deliver a positive customer experience as a customer service manager.
Learn how to choose a task tracking tool that fits your workflow, preferences, and needs. Discover tips for optimizing your task management.
Learn to use project management software to streamline your workflow and improve efficiency. Discover how to choose, organize, track and review your projects.
Learn some of the best practices for managing project scope and avoiding scope creep.
Learn how to implement frugal innovation without making these mistakes: not understanding the context, overcomplicating the solution, ignoring the ecosystem…
Learn how to incorporate social and environmental responsibility into your franchise with these tips and examples. Boost your business and reputation while making a…
Learn some practical tips and best practices to help you scale your operations and logistics systems in a smart and sustainable way for your early-stage startup.
Learn how to identify, prioritize, align, communicate, negotiate, and evaluate stakeholder needs and expectations in project control using practical tips and tools.
Learn how to use surveys, interviews, user testing, and other methods to collect and analyze user feedback on your performance dashboard features and functionality.
Learn how to prepare, pitch, and close your funding round from angel investors or venture capitalists with these tips and strategies.
Learn how to define expectations, empower your team, monitor performance, reward achievements, and model accountability in your organization.
Learn how to create a culture change roadmap that aligns with your business objectives and priorities, and guides your actions and decisions for transforming your…
Learn how to improve your business processes and projects with lean and agile operations. Find out how to set goals, measure results, get feedback, make changes…
Learn the best practices for giving and receiving feedback in high performance teams, based on feedback models, behavior focus, positive-negative balance, and…
Learn the best practices and tips for facilitating and supporting user learning and retention for ERP software, such as assessing user needs, applying adult…
Learn how to handle user resistance or skepticism towards your performance dashboard. Follow these six tips to convince your users of the value and benefits of your…
Learn how to use referrals to create a competitive advantage and differentiate yourself from your competitors in your business networking strategy.
Learn how to assess and improve the effectiveness and efficiency of your collaborative relationships with other businesses using these tips and tools.
Learn how to collect and analyze data from different stakeholder for your SWOT analysis. Follow these tips to create a comprehensive and accurate SWOT matrix.
Learn how to leverage your startup culture and values as a competitive advantage in the market, in the team, and in the customer with these six steps.
Learn about the emerging trends and challenges in team leadership in the digital age, and discover some practical tips and strategies to help you lead your team…
Learn about the advantages and disadvantages of using a democratic management model in your workplace, and how to implement it effectively.
Learn how to use diary management software to sync your calendars and devices, set up reminders and notifications and share access.
Learn how to identify, analyze, and engage your stakeholders effectively with a stakeholder register and engagement plan.
Learn how to apply workflow management principles to remote and hybrid work models, such as defining objectives, choosing tools, communicating, adapting, and…
Learn some practical tips on how to communicate bad news or difficult decisions to your stakeholders effectively in this article on stakeholder management.
Learn the best practices for communicating and reporting to customers and stakeholders in business process outsourcing (BPO) to ensure satisfaction and value.
Learn about the key financial metrics that investors look for in a startup, and why they matter for your funding and success.
Learn how to foster a collaborative culture and a high-performing team across different locations, cultures, and time zones with these tips.
Learn how to use scenario planning, a strategic tool that helps you explore and prepare for different possible futures, for environmental scanning.
Learn about the benefits and challenges of agile project management for technology projects, and how to overcome some of the common pitfalls.
Learn how to identify your strategic communication style and use it to share your insights, feedback, achievements, challenges, words, actions, and support as a…
Learn how to design and implement a feedback and learning loop for your open innovation activities. Improve your processes and outcomes with data and insights.
Learn about six emerging trends and innovations in EMS stakeholder engagement and communication that can benefit your organization.
Learn how to prevent some of the common causes of team dysfunction, such as lack of clarity, poor communication, lack of trust, lack of diversity, lack of…
Learn how to use real-time data in your dashboard effectively. Discover the benefits and challenges of real-time data, and how to overcome them.
Learn how to foster a growth mindset and a learning orientation among your employees to enhance their motivation, performance, and innovation.
Learn how to leverage crowdfunding rewards to create lasting connections with your backers and turn them into loyal fans. Discover six steps to build trust…
Learn how to manage multiple projects or tasks simultaneously using diary management and collaboration tools. Plan, prioritize, and execute your work efficiently.
Learn best practices and tips to evaluate the quality and accuracy of your performance data sources for effective performance reporting.
Learn what materiality, completeness, and balance mean for sustainability reporting, and how to address them in assurance to enhance your reporting quality.
Learn how to use business English for creative and persuasive writing, such as proposals or reports, with tips to make your writing engaging and convincing.
Learn how to solicit and incorporate feedback from your team members and other leaders as a servant leader, and why this is crucial for your growth, impact, and…
Learn about the challenges of building rapport with clients from different cultures, such as language barriers, cultural norms, communication styles, and…
Learn how to communicate, manage expectations, build trust, engage, and adapt in senior stakeholder management when changes or issues occur.
Learn about some of the tools and platforms that can help you foster collaboration, communication, trust, and engagement among your remote team members.